Stone Shine

New York     New Jersey     Connecticut
Call: (888) 400 4302

Customer Satisfaction Survey

At StoneShine, we appreciate that maintaining your stone is important to you. Please take a moment to evaluate our performance. Your comments and opinions will help us improve our service. Please be candid with your opinions and feel free to call or write us with any additional comments and/or suggestions.

While it is not necessary to provide your information for the purpose of this survey, if you would like us to respond to you, please let us know how we should contact you:

Name
E-mail Address
Phone Number

Were you provided with all the information you needed for follow-up care?

Yes No

How would you rate the courtesy and professionalism you were extended?

Poor Fair Good Excellent

How would you rate the quality of the service performed?

Poor Fair Good Excellent

How would you rate the cleanliness of the job site after the service was completed?

Poor   Fair    Good    Excellent

Please describe any areas where we exceeded your expectations or were not satisfied with the job performed:

Would you recommend our company to others?

Yes No

What do you think of our website? Has it been helpful? Easy to navigate? Please let us know your thoughts:

How did you find out about us?

CUSTOMER REFERRAL
CONTRACTOR
BUILDER/DESIGNER
MAIL-OUT

PRINT ADVERTISING
INTERNET/WEB SITE
OTHER (Specify below)

If you have any general comments, please enter them here:

May we quote your comments in our web or print publications? Yes No

 

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